Privacy Policy

1. Information We Collect

a. Information You Provide Directly

When you complete a CDL driver application or interact with our Platform, we collect:

• Full legal name, date of birth, and Social Security Number (SSN)
• Contact information, including phone number(s), email address, and mailing address
• CDL license number, class, endorsements, and expiration date
• Employment history (up to 3 years, as required by DOT regulations)
• Motor vehicle record information including accidents and violations
• Drug and alcohol testing consent
• Digital signature
• Any other information you voluntarily submit through application forms

b. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

c. Information From Third Parties

We may receive information about you from advertising partners (such as Facebook Lead Ads or Google Ads) when you submit a lead form that references CDLCatch or a company that uses our Platform. In such cases, your contact information (name, phone number, email) is passed to the relevant company's CDLCatch account so they can follow up on your application interest.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your CDL driver application on behalf of the hiring company
• Send SMS text messages and make phone calls related to your application status, document requests, and recruitment process — only when you have provided your prior express written consent to receive such communications
• Send transactional email notifications about your application
• Enable electronic document signing (eDocs)
• Verify your employment history (Verification of Employment / VOE)
• Comply with DOT and FMCSA regulatory requirements
• Improve the Platform and troubleshoot technical issues
• Detect and prevent fraud or unauthorized access

4. How We Share Your Information

We do not sell your personal information. We share your information only in the following limited circumstances:

a. With the Hiring Company

Your application data is shared with the trucking or transportation company whose position you applied for. That company uses CDLCatch to manage their recruitment process. They are responsible for how they use your data in their own hiring decisions.

b. Service Providers

We use third-party service providers to operate the Platform. These providers have access to your information only as necessary to perform their services and are contractually prohibited from using it for any other purpose. Service providers include:

• Twilio — for SMS messaging and voice calling
• Amazon Web Services (AWS S3) — for secure document storage
• Resend — for transactional email delivery

c. Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or to protect the rights and safety of CDLCatch, our users, or others.

d. Business Transfers

If CDLCatch is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your application data for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal obligations. For DOT-regulated applications, records may be retained for a minimum of 3 years as required by FMCSA regulations. If you wish to request deletion of your data, please contact us at support@cdlcatch.tech.

6. Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, loss, or disclosure. These measures include encryption in transit (TLS/HTTPS), encrypted storage for sensitive fields such as Social Security Numbers, and access controls limiting who can view applicant data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain session state (e.g., keeping you logged in), remember your application progress, and analyze platform usage. You can configure your browser to refuse cookies, but some features of the Platform may not function properly without them.

8. Your Rights and Choices

Depending on your location, you may have the following rights with respect to your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-out of SMS: Reply STOP to any SMS message to immediately opt out of text communications.
• Opt-out of email:Click "Unsubscribe" in any marketing email or contact us directly.

To exercise any of these rights, contact us at support@cdlcatch.tech.

9. Children's Privacy

The Platform is intended for use by individuals 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected information from a child under 18, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or a notice on the Platform. Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: